Effective Date: September 2026
Thank you for visiting HOMESIDE.
This Privacy Policy explains how we collect, use and protect your personal information when you use our website or contact us about property enquiries and viewing appointments.
Who We Are
The HOMESIDE website is operated by HOMESIDE PROPERTIES LTD (Company Number: 16171576).
Registered Office:
55 Hoole Road, Chester, United Kingdom, CH2 3NJ
Email:
Business@homesideproperties.co.uk
Throughout this policy, “HOMESIDE”, “we”, “our”, and “us” refer to HOMESIDE PROPERTIES LTD.
Information We Collect
Depending on how you use our website, we may collect:
Information You Provide
Full name
Email address
Telephone number
Preferred viewing date
Property enquiry details
Any information included in your message
Information Collected Automatically
When you browse our website, we may collect:
IP address
Browser type
Device information
Pages visited
Date and time of your visit
Website usage information through cookies
How We Use Your Information
We use your information to:
respond to property enquiries
arrange viewing appointments
communicate about requested services
improve our website
maintain website security
comply with legal obligations
We only use your information where we have a lawful reason to do so.
Lawful Basis for Processing
Under UK data protection law, we process personal data because:
you request information or a viewing appointment
it is necessary for our legitimate business interests
we have legal obligations
you provide consent where required
Property Enquiries
Information submitted through our contact or viewing forms is used only for handling your enquiry and arranging appropriate communication.
Submitting an enquiry does not guarantee property availability or create a contractual agreement.
Sharing Your Information
We do not sell your personal information.
We may share information with:
website hosting providers
email service providers
trusted service providers supporting website operations
authorities where legally required
These providers only receive information necessary to perform their services.
Data Security
We use reasonable technical and organisational measures to help protect personal information against unauthorised access, loss or misuse.
No internet transmission can be guaranteed to be completely secure, but we take appropriate precautions.
Data Retention
We keep personal information only for as long as necessary to:
manage enquiries
arrange appointments
meet legal obligations
resolve disputes where appropriate
When information is no longer required, it is securely deleted or anonymised where practical.
Your Rights
Under UK GDPR, you may have the right to:
access your personal data
request correction
request deletion
restrict processing
object to certain processing
request data portability where applicable
To exercise your rights, please contact us using the details below.
Cookies
Our website uses cookies to improve functionality and understand how visitors use the website.
For more information, please see our Cookie Policy.
Third-Party Services
Our website may contain links to third-party websites.
We are not responsible for the privacy practices of external websites.
We encourage you to review their privacy policies separately.
Children’s Privacy
Our website is intended for individuals aged 18 and over who are making property enquiries.
We do not knowingly collect personal information from children.
Changes to This Policy
We may update this Privacy Policy from time to time.
The latest version will always be published on this page with the updated effective date.
Contact Us
If you have questions about this Privacy Policy or your personal information, please contact:
HOMESIDE PROPERTIES LTD
Company Number: 16171576
55 Hoole Road, Chester, United Kingdom, CH2 3NJ
Email: Business@homesideproperties.co.uk